The photos came out so beautiful and the seller replied very quickly. I had old film photos that I scanned and emailed to ensure the quality would be okay before purchasing since there was no digital copy of these photos. I ordered two pallets for Father's Day and recieved them within just three days after ordering. I opened them up with my cousin who immediately wanted to do the same for her parents after seeing the pallets. I will be ordering again for my mother's birthday and can't wait to give them as a gift.